Frequently asked questions

how do i book an appointment?

Here at Cree8iv Edge, we strive to be as convenient as possible, we offer daily walk in services with daily walk in services available.

Appointments may be available upon request – typically for out of town clients or those with tight schedules – please note that deposits are required for booking an appointment and will be subject to our cancellation, reschedule, and no show/late appointment policies. 

To book call 780-831-EDGE (3433) or message our Facebook Page, Cree8iv Edge.

Walk in appointments should call or message before stopping by to confirm availability. 

When booking ahead of time, please message the Facebook page so we can send you booking information.

why can 't i get a service done while pregnant/nursing?

Infections can be present in the body for days before showing any signs. This means that there is an increased risk to the baby. We can’t take that chance, but will be happy to see you once that period is over. 



  • It is highly recommended that you are not taking any kind of medication before, during or after your procedure. Unless otherwise stated by YOUR DOCTOR.
  • Acne Medications: Accutane, Minomycin (or any other Tetracycline-related medication), or any other prescription drug for acne. Cause skin to be hyper-sensitive. Getting a tattoo can lead to severe pain and scarring. You need to wait 6 months to a year for it to be out of your system, and safe for you to get a tattoo or piercing.
  • Non-Steroidal Anti – Inflammatory Drugs (NSAIDs.) that contain Aspirin and some that do not contain aspirin can raise your blood pressure and increase your risk of stroke and heart attack. So it is best NOT to use pain killers beforehand.
  • Prescription medication/pain medication that has a direct affect to your blood / blood pressure / skin for any existing skin conditions or any pain medication that would cause drowsiness, dizziness, fainting, vomiting, high blood pressure, headaches, skin rash or dermatitis,
  • Antibiotics: Some antibiotics make the skin hypersensitive. Some people have reported unusual skin reactions to tattoos when they were on antibiotics.
  • Blood Thinners: If you are taking any kind of medication to thin your blood, consult your doctor before booking an appointment. Depending on the reason you’re taking the medication, it might not be wise to get tattooed.
  • Anti-Rejection Drugs: If you have had an organ transplant and/or are on anti-rejection medication, getting a tattoo might not be in your best interest. Consult with your doctor first to determine if your overall health is strong enough to withstand the stress of getting tattooed or pierced and if your medications may interfere with the healing process.
  • Anti-gout medication
what if i have an allergy to piercing jewelry?

We use: ASTM-F136 ELI Titanium

The ASTM ‘F’ specification certification shows they are suitable quality for the use in medical and biomedical applications. While titanium is considered to be “nickel free,” and is commonly used as an alternative to stainless steel for customers who may have nickel sensitivity, it is possible that trace amounts of impurities including nickel could be contained within these materials.

** Please note that: even in very small amounts, the impurity could still lead to a reaction.

how do you sterilize your piercing equipment?

We use three different steps including an ultrasonic cleaner, but the main component is an autoclave – a machine that uses steam under pressure to kill harmful bacteria, viruses, fungi, and spores on items that are placed inside a pressure vessel. The items are heated to an appropriate sterilization temperature for a certain amount of time.

Autoclaves are commonly used in healthcare settings to sterilize medical devices.


CaviCide, an intermediate-level surface disinfectant that is effective against Tuberculosis, Hepatitis B, Hepatitis C, viruses, bacteria (including MRSA and VRE) and fungi.

This disinfectant can be used in the NICU, operating rooms, isolation rooms, patient care areas and laboratories (hospitals).

Disinfection of tattoo and piercing areas occurs after EVERY procedure.

** Please see COVID response plan for facility disinfection.


While we definitely care and want to know, if you get your new piercing infected, we unfortunately can’t help you. There are a number of things that could cause your piercing to get infected once you leave the shop, there is no telling exactly what could’ve caused it (pet dander or hair, dirty pillowcase, etc.) Anytime that you are concerned about your healing, a doctor’s advice is strongly recommended as infections can worsen over time if left unattended. 

what is a keloid?

Keloids are overgrowths of scar tissue caused by trauma to your skin. They’re common usually after getting cartilage pierced (Typically ears or nose but can occur elsewhere). They can range in color from light pink to dark brown and may resemble a pimple/zit. It is important that you do not pick keloids as you can make them worse, cause infection and/or slow down your healing time. Keloids tend to resolve and disappear on their own. 

If you are unsure if it is a keloid or a result of an infection, please seek medical attention.

when can i change out my healing jewelry?

Every piercing heals differently, we give you the average healing time for your piercing, however it can vary for many reasons. So we install healing bars for the initial piercing to accommodate swelling during the healing period. It may look silly but bumping or reducing the size of jewelry too soon can actually restart the healing process and cause it to swell again, we want to make sure that we eliminate the possibility of that happening as best we can.

Please keep in mind that some piercings can take up to one year to heal.

what if i don't have facebook?

If you do not have Facebook we would be happy to assist you through email OR if you have any general inquiry questions feel free to call the shop.

(We cannot book appointments with a deposit over the phone we NEED to send proper booking information to you beforehand.)

what should i do before my appointment?


Pain lowers blood sugar! Please make sure you have eaten a full meal before any service as well as bring a snack or sugary drink to keep your blood sugar levels up!


Please wear accommodating clothing for the area being pierced. Loose/baggy clothing is best as to not restrict the area being worked on.


We do not recommend (or provide) Numbing Cream for piercings as we won’t be able to properly gauge how well you are doing during the procedure.

what should i do after my appointment?


Try not to get/put these on or near the piercing:

  • Pet hair
  • Lint/fuzzies
  • Makeup/Hair products
  • Dirt
  • Clothing
  • Lotions/polysporin or other rapid healing creams
  • Etc.

Change your bedding to something fresh to lessen the chances of lint/fuzzies, pet hair etc. from getting near your piercing.

Wear baggy clothing or no clothing on the area to keep from causing irritation.


Avoid prolonged submersion of your piercing whether it be in a pool, kitchen sink or bath tub for AT LEAST the 2 week healing period as this could cause infection.